Upcoming Events

Subrogation 101

What:

Attendees will learn how to identify subrogation opportunities early, preserve recovery rights, and coordinate with internal and external partners throughout the process. Designed for claims professionals at all levels, this session reinforces the importance of proactive investigation and documentation to maximize recovery potential.

Negotiation Tips & Tactics: How to Maximize Recoveries

What:

This one-hour webinar will explore practical strategies for maximizing recoveries in healthcare subrogation. Joel Tilleson and Ashton Kirsch will discuss effective approaches for initiating negotiations, responding to settlement offers, and navigating conversations throughout the recovery process. Attendees will also gain insight into working with lien resolution companies and learn negotiation techniques used by experienced recovery professionals. The session will conclude with a live Q&A, providing an opportunity to ask questions and discuss real-world scenarios.

The Complete Subrogation Playbook: Identify It, Protect It, Recover It

What:

Workers’ compensation subrogation is one of the most powerful cost-containment tools available to carriers, employers, and self-insureds — and one of the most consistently underutilized. Missed deadlines, misunderstood waivers, unrecognized causes of action, and inconsistent internal processes leave substantial recovery dollars on the table every year. This session closes that gap with a comprehensive, practitioner-driven playbook covering every stage of the subrogation lifecycle.

The session opens with the legal landscape: what the made-whole doctrine actually requires, how waiver of subrogation provisions are frequently misread (and when recovery rights survive them anyway), and which states are working with you — and which are working against you — when it comes to preserving and enforcing your lien rights. From there, the session turns to causes of action — with particular focus on product liability, one of the most reliably missed subrogation opportunities in workers’ compensation. Through photos, videos, and real-world fact patterns, attendees will sharpen their ability to spot defective product scenarios at first notice of loss, before evidence disappears and recovery becomes impossible.

The second half shifts to process: how carriers build an internal subrogation infrastructure that actually works, integrating the subrogation adjuster and WC adjuster into a coordinated recovery strategy from day one. This includes investigation best practices, negotiation tactics drawn from real lien recovery case studies, and allocation methodologies across key jurisdictions.

The session closes with the ten most costly subrogation mistakes — not as a list of failures, but as a roadmap for the training, processes, and mindset shifts that turn subrogation from a peripheral task into a strategic driver of program performance.