There is far more to aggressively pursuing subrogation than persuasive advocacy alone. Behind every successful recovery stands a coordinated team whose expertise and innovation distinguish MWL as a national leader in subrogation law. Attorneys, paralegals, and support professionals work in concert to develop forward-thinking solutions that strengthen accuracy, improve turnaround times, and provide greater visibility into case activity. Through firmwide contributions to process improvement and technology adoption, MWL ensures that innovation is not theoretical. It is practical, measurable, and embedded in the way we deliver results across the country. One recent example illustrates this commitment in action.
Proof is a nationwide process serving platform that connects law firms with a network of vetted, independent process servers across jurisdictions. Because service of process directly impacts litigation timelines and case outcomes, MWL places significant emphasis on partnering with technology providers that prioritize transparency, responsiveness, and operational consistency. As part of its continued product development efforts, Proof invited MWL to participate in beta testing and provide hands-on feedback regarding its latest platform enhancements.
Michelle Tillery and Krista Churchwell, paralegals in MWL’s Austin office, participated in the beta test and played an active role in evaluating functionality, workflow efficiency, and real-world application of Proof’s product. Their insights contributed to product improvements designed to better serve law firms managing service of process across multiple jurisdictions. In recognition of their contributions, they were invited as featured speakers at a Client Interview Panel hosted by Proof in downtown Austin.
During the discussion, Michelle and Krista shared practical insight into managing client expectations, ensuring precision in affidavits of service, and maintaining efficiency within high-volume workflows. They also shared candid feedback on Proof’s enhanced client portal, explaining how improved interface design, streamlined job tracking, and clearer status indicators allow firms to identify time-sensitive matters faster and provide clients with status updates with greater accuracy and confidence.
MWL is proud of Michelle and Krista’s initiative and leadership throughout this process. Their participation reflects the firm’s broader commitment to staying ahead of technological developments that enhance accuracy, transparency, and responsiveness for clients. While portions of the legal industry remain rooted in longstanding routines and practices, MWL is intentional about continuous improvement. The firm consistently evaluates and adopts the latest technologies and innovations to elevate the quality and efficiency of its work product. By engaging directly with legal technology partners and contributing to product development, MWL ensures its internal processes evolve alongside the needs of insurers and corporate clients nationwide.
Like MWL, Proof operates on a national scale, offering consistent service across jurisdictions. Founded in 2017, the company has continued to refine its technology-driven approach to process serving, recently launching an updated platform designed to enhance usability and efficiency. The ongoing partnership between MWL and Proof underscores a shared focus on innovation, collaboration, and continuous improvement in legal service delivery.
For questions regarding subrogation in any state, please contact Lee Wickert at leewickert@mwl-law.com
