Upcoming Events

Turning Claims into Cash: Advanced Auto Subrogation Techniques for Modern Insurance Teams

What:

Join Ashton Kirsch, Shareholder at Matthiesen, Wickert & Lehrer, S.C., for an engaging and practical webinar on the art and science of automobile subrogation. Designed for claims professionals, attorneys, and recovery specialists, this presentation breaks down the four critical “ations” of subrogation—identification, investigation, negotiation, and litigation—and provides straightforward strategies to evaluate liability, assess causation, and drive recovery. Attendees will walk away with actionable tips, clear insight, and proven techniques to maximize subrogation results and return money to their carriers and clients with greater efficiency and success.

Road to Recovery: Strategies For Subrogation and Third-Party Liability

What:

Subrogation has emerged as a critical, but often underutilized, tool for recovery as insurers explore new methods to recover losses through third-party liability. This session will explore proactive strategies for subrogation opportunities, provide an action plan for recognizing third-party liability earlier in the claims process, and equip attendees with the tools needed to maximize recovery potential.

Co-Presenters: Lovre Brajkovic, Justin Buchanan

The Top Ten Subrogation Mistakes Carriers Should Avoid

What:

“Experience is simply the name we give our mistakes,” Oscar Wilde famously said. Quite often, these mistakes turn into very expensive lessons. Whether we learn from these lessons is the true test of both our desire to optimize the recoveries we make and the lengths we will go to in order to provide the service – and in some states the “duty” – to our insured, for they often pay the price for missed subrogation opportunities. As insureds become more savvy and wise to the significant savings aggressive, cost-effective subrogation can provide them, we can no longer ignore the best subrogation practices and techniques available to us. We underwrite and adjust claims in ways to prevent mistakes — limiting risk and staying within our claims-handling comfort zones. Across all lines of insurance, our mistakes and failures are gifts and guideposts in our learning and growth as insurance industry members. But, we can only take advantage of them if we recognize them. Join us as we highlight and discuss ways to avoid the ten mistakes most costly and commonly committed in the fast-growing and demanding world of insurance subrogation.

Investigation and Subrogation of Large Property Losses

What:

Fire and casualty and large-loss property subrogation isn’t burdened by the same confusing and evolving labyrinth of state statutes, regulations and case law that hampers workers’ compensation or health insurance subrogation. However, it does require, more than any other area of subrogation, prompt recognition of subrogation potential, a working knowledge of certain areas of state law (including the Made Whole Doctrine, Common Fund Doctrine and Economic Loss Doctrine), and an exigent investigation strategy that stresses the important investment in which subrogation represents. In fact, it involves so many doctrines it is not surprising that property subrogation must be practiced and implemented religiously in order to maximize your subrogation recoveries. From small residential fires to catastrophic industrial explosions – successful subrogation in fire losses begins the moment 911 is dialed. This course focuses on the investigation and preparation of a fire subrogation case, with particular emphasis on product liability. Investigation checklists, cause and origin experts, such as mechanical, electrical and chemical engineers. Getting the right expert, at the right price, and having them ask the right questions at the right time, are critical to successful subrogation.

Nuclear Negotiations: Strategies to Maximize Effectiveness in Claims Resolution

What:

Negotiation is one of the most valuable skills for claims and subrogation professionals. With more than 97% of claims resolving before litigation and nearly all lawsuits settling before trial, effective negotiation isn’t just useful, it’s essential. Learn practical tools and psychological insights to strengthen negotiation effectiveness and maximize recoveries. Explore 20 core strategies that apply across subrogation, liability, and workers compensation claims, along with advanced tactics tailored specifically to insurance negotiations. The discussion will also highlight the interplay between psychology and communication, including principles such as reciprocity and anchoring, to help professionals influence outcomes more effectively.

Co-Presenters: Cortney Helfrich (Wilber Group), Sam Benson (Nationwide Insurance), and Amber Guenther (Alliant Insurance Services).

Autonomous and Electric Vehicle Subrogation

What:

Autonomous vehicles will improve road safety and reduce injuries, death and property damage. On the flip side, average claim size could increase significantly: fewer fender benders but more catastrophic injuries and deaths. Likewise, recent trends in electric vehicle fires reveal vital lessons in how you must proceed should your organization face a large battery failure claim. Familiarize yourself the investigations, the experts and the product liability lawyers involved in the subrogation of such losses. Consider the potential for infinitely complex product defect cases. Explore the technology involved and ways to develop relationships with qualified automotive experts. Be prepared to respond to the complex claims autonomous and electric vehicles will drive your way.