REFERRING A FILE TO MWL HAS NEVER BEEN EASIER. You can access our online file referral feature by clicking on the “Refer A File” button on our homepage. From there, you will be able to refer a file to MWL in two easy steps directly through our website.
Step One: In this step, you need to provide your contact information as we will need this information to contact you once your file has been evaluated. You will also select a file “type” (e.g., Workers’ Comp Subrogation, Property Subrogation, Health Insurance Subrogation, etc.) from the drop down menu. The type of file you select determines the File Information requested in Step 2.
Step Two: Here is where you answer a few questions about the file you are referring. This step is more than merely “convenient”. It asks the relevant questions and allows us to hit the ground running once we receive your file. The last part of this step allows you to attach your file, no matter the size, and submit it to MWL for evaluation. Just click the Browse button to select the documents from your system that you want to submit. Submitting documents in this step is optional. If you prefer, you can submit the File Referral Form and then send the file under separate cover in whatever manner you choose. Rest assured that MWL has taken all precautions to ensure that all data and file contents transferred to MWL through this feature is secure and encrypted so that it cannot be read or seen by anyone else.
Once you submit your file using this feature, you will receive an e-mail confirmation that will contain the information you entered into the File Referral Form and a list of the attachments, which can be saved to your computer to be memorialized in your activity log as part of your claim file.
Please Note: Sending a file through our website’s online feature, e-mail, fax, regular mail, or by other means, doesn’t guarantee our retention, as that determination will be made after MWL’s evaluation of the file. Following said evaluation, clients will receive written notification as to whether or not MWL will be handling your file.
Posted in: How do I refer a file?